Microsoft will begin automatically upgrading Windows 7 and Windows 8 computers to the new Windows 10 operating system on July, 29. Schrock is offering a $99.99 deeply discounted installation service to make sure your Windows 10 installation happens seamlessly and without the data loss that happened to some people the last time Microsoft pushed an operating system as an update.
It is important that you drop your computer off with Schrock before the end of the day on July 28th if you want your update done in a professional and controlled environment.
There are obviously a lot of questions about this update, so we have assembled the most common ones in this post to act as a guide for you through this upgrade process.
What is Windows 10?
Windows 10 is Microsoft’s latest operating system that is scheduled to be released July 29th as an automatic free upgrade to computers running Windows 7 and Windows 8. Your operating system is the software that boots your computer and allows you to run the programs you like and get on the Internet and check your email.
Who can Get Windows 10?
Windows 10 is a FREE upgrade for most computers running Windows 7 or Windows 8. Microsoft is not charging for the upgrade. You may have noticed a “Reserve Your Copy of Windows 10” box on your screen. If you see that box, your computer can run Windows 10.
Do I want Windows 10?
In a word, YES! Windows 10 is an amazing operating system. Windows 8 users who lost their start menu will immediately notice that Windows 10 brings the beloved vertical menu back again by popular demand. All of the invisible options like the charm bar and the red X’s to close windows that disappeared in Windows 8 are also back.
Additionally, Windows 10 removes the Internet Explorer browser and all of the security nightmares that came with it. It is being replaced with a new browser called Microsoft Edge. This browser does everything Internet Explorer could and adds a number of new features like highlighting and article clipping that all other browsers presently lack. For a fully detailed list of all Edge browser features, please see https://www.microsoft.com/en-us/windows/microsoft-edge.
Most importantly, Windows 10 will be around for the next 10 years. After Windows 10, Microsoft will be moving to an “Operating System as a Service” model. This means after Windows 10 you will have to pay an annual subscription price for your Windows Operating System. Most people don’t like this, so moving to Windows 10 while it is free means you put off that situation for another 10 years.
How Will I Get Windows 10?
Microsoft wants to move everyone off of Windows 7 and Windows 8 as quickly as possible so that everyone will be on the same platform. This will save Microsoft support dollars as well as allow developers to streamline their software creation efforts under the assumption that everyone is on the same operating system.
Whether your reserve your copy or not, if your computer is compatible with Windows 10, you will eventually receive it.
How Much Does Windows 10 Cost?
Windows 10 is absolutely FREE form Microsoft for a limited time. There is no catch. It is not a trial or limited functionality version. If you have the Home version of Windows 7 or 8 you will receive the Home version of Windows 10. If you have the professional or Ultimate version of Windows, you will receive the Professional version of Windows 10.
The mainstream support cycle of Windows 7 ended in January of 2015. As people move away from Windows 7 and 8, developers will focus almost exclusively on Windows 10. This means the latest software and hardware that comes out in the coming months will be mainly for Windows 10 and *might* be compatible with Windows 7 or 8 as an afterthought.
Are My Programs and My Hardware Compatible With Windows 10?
Microsoft has not released a comprehensive guide to hardware compatibility yet. That is not a surprise considering the vast number of devices and programs that need to be tested for compatibility. A good rule of thumb is that if your hardware was designed for Windows XP or Vista, it most likely will not be compatible.
If your hardware was designed for Windows 7, it might be compatible. If your hardware was designed for Windows 8 (purchased in the last 12-16 months) it should be compatible.
If you received the notification to reserve your copy of Windows 10, your computer and software should be ok to receive the update.
One important note is that some versions of Microsoft Office ARE NOT compatible with Windows 10. Office 2000, 2003 and 2007 are not compatible with Windows 10. If you are using these versions of Office, you will have to purchase a copy of Office 2013 or switch to a free open source office suite like Libre Office or Open Office.
How Do I Install Windows 10?
You do not have to do anything to install Windows 10. Microsoft will begin automatically upgrading computers to Windows 10 at 12:01 AM on July 29th.
This upgrade will happen in waves to reduce the load on Microsoft’s download servers. Beta testers who have been running the technical preview of Windows 10 will receive their copy first.
Next, Microsoft will begin sending out the update to those who reserved their copy. We do not know when these waves will arrive, or how much time will lapse between them. We expect the process to move quite rapidly though.
Lastly, users who did not reserve their copy or could not reserve their copy because of compatibility issues will be informed what those compatibility issues are and given the opportunity to upgrade at that time.
This whole process will probably take less than one week to play out, but it could happen in hours or it could happen in days. No one knows for sure except Microsoft, but we believe it will all depend on the download demand that hits the Microsoft servers.
What Can Go Wrong With the Automatic Installation?
Many people thought this was simply the first Windows 8 Service Pack, but in actuality Windows 8.1 was an entirely new operating system that resolved some issues with Windows 8.
Approximately 20% of the attempted upgrades form Windows 8 to Windows 8.1 ended in failure to some degree. The simplest failures required the user to try again to get the new operating system to install. The most severe failures resulted in an unrecoverable data loss where all photos, music, videos, and documents were lost.
PLEASE MAKE A FULL BACKUP OF YOUR COMPUTER BEFORE JULY 28.
We expect a similar situation where the majority of attempted installations will work well while the 20% who experience failures will spend hundreds of dollars making things right again after their free automatic upgrade.
These are the top causes of installation failure:
- Equipment Failure – if your computer has a faulty hard drive or memory, your installation will fail. Computer equipment usually fails slowly, going bad over time before the user experiences problems. It is possible a computer that appears completely healthy can fail unexpectedly during a massive operating system installation.
- Virus Infection – Any viruses or malware on your computer can easily derail your Windows 10 installation and leave your data at sever risk. PLEASE MAKE A BACKUP BEFORE INSTALLING!
- Outdated Third Party Software – In some cases during the Windows 8.1 upgrade deployment, users with badly outdated programs like the .Net framework, Java, or Flash experienced failures.
- Statistical Glitches – With this many installations rolling out this fast, it is a statistical probability that some will fail for unknown reasons.
Can Schrock Help Me With the Installation?
Absolutely! Schrock Innovations is offering a deeply discounted flat rate installation price of $99.99 that guarantees a successful installation of Windows 10 on your compatible computer.
This LIMITED TIME offer includes all required hardware testing, virus and malware scanning, and installation of your new copy of Windows 10. All upgrades are done in a professional, controlled environment to maximize the chances of success.
Additionally, Schrock will be offering an optional hard drive backup for $50 for those who do not have a current hard drive backup at home. We can prevent most installation issues, but the Statistical Glitch failure can happen to anyone, no matter how well the upgrade is planned an executed.
If you do not have a current backup, you do not want to make one, you don’t have time to make one, or you just forgot to do it, the optional $50 snapshot backup is HIGHLY recommended to protect your data.
We are recommending that customers drop their computers off at Schrock on or before July 28th to prevent any automatic installations from occurring before you are ready. As soon as your computer’s wave is ready, we will perform the pre-installation tasks, take a backup if you request it, and install your copy of Windows 10 for you.
Your installation will be completed as quickly as possible, but please understand that we are at the mercy of when Microsoft says it is your computer’s turn to be upgraded. Please do not call us for a status update on when your computer will be ready. In many cases we simply don’t know. The scans, backup, and upgrade should take less than 4 hours total once it is your computer’s turn to receive the upgrade.
With more than 1,000 computers in our Service Centers believe us when we say that we will call you the MOMENT your system is ready for pickup.
What Should I Do to Ensure I Don’t Have Problems With the Upgrade to Windows 10?
If you plan on doing your Windows 10 upgrade at home on your own there are some basic things you can do to make sure your computer is ready for Windows 10.
Please note that officially we DO NOT recommend you do the automatic update at home in an uncontrolled environment. However, if you have to, these are the basic steps you should take to get your system as ready as it can be:
- Install Anti-Virus Protection. If you do not have any antivirus software you need to get some first and install and update it. If you can’t install antivirus software that typically means your computer is already infected.Do not use a free antivirus program like AVG or Microsoft Security Essentials. Some free antivirus programs can actually CAUSE your Windows 10 installation to fail.Schrock recommends Symantec Endpoint as the gold standard of virus protection for your PC.
- Update Your Third Party Software. Before executing an operating system upgrade, make sure all of your third-party software is patched and up to date.You can easily do this using the free trial of Secure Updater which you can download at secureupdater.com.
- Complete all Windows Updates. Check for new updates for your computer and download and install all required and recommended updates.
- Do a Backup. Do a complete backup of all of your important documents, photos, videos, pictures, and anything else you would be pained to replace if you had to. An image backup is much better than just a file backup. Schrock recommends the free program Drive Snapshot to do a full backup of your hard drive – especially if you are running Windows 8. You can download this at http://www.drivesnapshot.de/en/down.htm (Backups for Windows 8 are much different than backups of Windows 7)
- Upgrade to Windows 10. Wait for the automatic upgrade after the 29th.
If you have any reservations about completing any of these steps it would probably be better off having Schrock do the installation for you at the reduced $99.99 price.