Computer Repair in PAPILLION, NE

249 Olson Drive, Suite 101, Papillion, NE - 68046

Our services	Price
PC repair	1st hour free with promo code. $140/hour
Mac repair	1st hour free with promo code. $140/hour
Laptop repair	1st hour free with promo code. $140/hour
Hard drive data recovery	1st hour free with promo code. $140/hour
Data recovery	Free evaluation. Starts at $400.
Preventative Maintenance	$95
Sophos Endpoint Antivirus	One time sign up $75 Mobile and $160 PC. Yearly $75

Award Winning Computer Repair Services in Papillion, Nebraska

Schrock Innovations’ Papillion Computer Repair Service Center was established in 2011 and is the newest addition to our family. Equipped with 25 bench spots, your PC or Mac is sure to be up in running in record time!

Papillion also doubles as Schrock’s warehouse, handling all shipping, receiving, and new Modular computer construction. Therefore, when you order a PC from our website or any of the Service Centers, this is where it gets built, tested, and customized for you!

Our Papillion Service Center repairs computers from customers traveling from Iowa, Southern Nebraska, and of course our amazing Air Force active and retired personnel from Bellevue.

office interior

Stop in today for all your computer repair and data recovery needs.

Schrock Innovations - Papillion Service Center

4.7

Based on 137 reviews

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Michelle Gess

00:16 12 Nov 22

I would recommend this place for service and advice. My computer runs better now than when I first received it.

Keith Allgood

11:54 26 Jul 22

The team here is outstanding! Top notch service and very knowledgeable. I have recommended to several family members and friends. They always treat everyone great here! I can't say enough good things!

Lance Augustine

20:11 17 Jul 22

Wanting to know my service options for a custom desktop PC built by Schrock Innovations, I stopped by the Papillion location and was greeted by Marissa at the front desk. She did a great job listening to my concerns, and we finally decided that having a technician come to my home was the best choice for me (I was very happy they offered this option!).James, my tech, arrived perfectly on time the day of my appointment. It was amazing watching him work as he was very tech-savvy. He even stayed longer at my request as my issue was proving to be difficult to solve.Both Marissa and James were impressive with their knowledge and professionalism. And they were also super-friendly! My service experience here was a pleasant one, and I won't hesitate to call on Schrock in the future. I trust they will go above and beyond to help, just as they did this time.

Bruce Sebesta

01:40 16 Jun 22

Called schrock because my printer would not print e-mails. Got setup on the schrock desk with Korby and within minutes everything was working perfectly again. Great experience and great service!

Sarah Pifer

21:05 08 Jun 22

They were super friendly and helpful, and had my problem solved within only a couple hours! If I ever have any other troubles this is the first place I'm going to.

George Powell

22:09 24 May 22

Purchased a antminer s9 from this company. They described it as having "cosmetic" damage to a connector, the "cosmetic" damage was burnt pins, making that board un-usuable. Another board, does NOT report chip or board temperature, this was NOT disclosed in the items description. Furthermore the stated "functions perfectly", explain to me how "functions perfectly" describes a item, that 2 out of the 3 boards do not work correctly?This company is pure fraud, they lie regarding what they sell.Do NOT trust them.

Giza Trucking, Inc

22:08 13 Apr 22

We have been using your company for several years now and have always received excellent service. We just purchased the Ultimate Upgrade from you and from start to finish your staff has been awesome. We started with Zach. He was so pleasant and patient with us as we asked questions regarding the purchase over the phone. We placed the order but wasn't able to get our computer over to the Papillion Service Center until Sunday. When we arrived, Zach was so attentive to yet more of our questions.Zach then called on Tuesday and let us know that the new computer was ready for us to pick up. We went over and got it on Tuesday evening and chit chatted with Zach some more.On Wednesday I was trying everything out and I couldn't get any documents to print, and all of our favorites was gone!! So, I called, Korby helped me to get my printer set so that I could print, and he also restored my favorites all over the Shrock Desk. It was awesome. Then I was looking for a spreadsheet that I have worked on since January. I could see the spreadsheet but there were no entries made on it. I really wanted to be sick. So, what did I do? I called Korby again. Once again, he helped me get the program that I needed to open my spreadsheet. I am so thankful that you have such knowledgeable staff. Korby helped me with all my issues. We always recommend your company and always will because you are true to your words, and you have the staff that has the knowledge to back up your words. So, please thank Zach and Korby for all of their help and expertise in making our purchase a great one!!!Ed and Donnette Giza, Council Bluffs, IA

Corey Westerfield

02:08 11 Apr 22

Great staff and super clean facility. I should be getting my data brecovered this week

Mary Beck

20:22 08 Apr 22

korby went above and beyond what was expected to help me with my new computer and printer. I sing Schrock Innovations praise and I would never go anywhere else. Thank you so very much!!

Michael Drake

23:16 31 Mar 22

I have waited over 20 years to finally get a random text message from a Nigerian Prince who desperately needs my assistance (and access to my bank account) to help secure his family inheritance. Instead, I got a spammy marketing text from you guys offering to save me 37% off my next maintenance checkup. Way to get my hopes up for nothing, guys. Thanks.

keith christensen

19:39 14 Feb 22

Corby at the Papillion office was wonderful to help me and fix the problem with the Libre Office. He uninstalled the program and reinstalled the program and it is working like it should. I can now open my files and use the writer document. Thank you Corby for doing a great job.

Mary Onken

23:23 19 Jan 22

Absolutely outstanding customer service from the Omaha store. Bought a router from the Omaha store but couldn’t turn off the router from the router/modem that we had. We asked for someone to come to our home and help. Trent is an outstanding employee. Very impressive in his knowledge of routers and networks. Not only did Trent figure out the issue and get the new router up and running, he made the new router look like the old router so we had a seamless transition for all our devices. Trent has very impressive outstanding customer service skills.

Alfred Snyder

23:24 03 Jan 22

Korby Did a great job in helping with the computer up dates and Fixing the my cloud back ups. highly professional and knowledgeable; Highly recommend them for all the computer needs and repairs.

Dale Schmidt

19:31 20 Dec 21

Schrock innovations have set up our desk top computer and two laptop computer for our business.We are able to work remote, which saves us time. We appreciate how professional Corby, Trent, and Zach was setting up our computer and laptops.

Doranna Warrick

21:27 16 Nov 21

We have two computers that we have taken to Schrock for updates and fixing problems. They are so knowledgeable and helpful whenever we have called them on the phone for help or taken the computers into the store for service. They are patient and care about giving good service and help. Highly recommend them.

Cliff Mosteller

15:25 12 Nov 21

This will be long but it is ten plus year story that must be told before I can no longer use a computer. I first met Thor before I met him!! How does that happen? I was working on the staff for the University of Nebraska in Lincoln. One day about 13 years ago I turned on my radio. It was Compute This. I was so impressed how this business person gave timely, logical and accurate answers to computer questions for his listeners. About three years later I met him face-to-face during a University of Nebraska and Omaha World Herald project. I was so impressed with him that I purchased a Holiday Special in December 2011. He kept saying his PCs could last 10 years. Yea! Right! How many times have I heard that? But having seen his work ethic, I believed it. Well my 10 year old PC built by Thor and as he so correctly calls her "his beautiful wife" on their kitchen table has never, ever had an issue. Yes, I have had it in to do updates and add-ons at my request. But never have I had a maintenance issue. I am a simple person who does not understand internal workings of a computer. Therefore I have purchased and used the Schrock Innovation Maintenance Plan and the Secure Updater Plan early on in the life of my PC. I decided not to replace it until a maintenance check says, "it is time." My PC is like a car to me. I believe in preventative maintenance and I love to drive them as long as I can. If you are thinking about a new PC or laptop, check Schrock Innovations. Thor Schrock is customer oriented and stands behind the work his associates provide for Schrock Innovation customers.

David Cote

20:52 28 Oct 21

Computer would not display the second monitor. I called and and the problem wad fixed instantly. I am very pleased with the service and their computers.Dace C

Vicky DeCoster

18:21 23 Sep 21

I had a terrific initial experience with the team at Schrock (Papillion). Trenton answered many of my questions over the phone before scheduling a home visit. While he was here, he worked efficiently to resolve the issue. I'm absolutely thrilled with the service I received and will definitely be relying on Schrock in the future.

Janice Twiss

18:16 22 Sep 21

Trenton and Trent were very efficient in answering my questions regarding a new desktop computer. Really appreciated their knowledge and the service I received. Looking forward to using my new computer. Thank you!

Erin Lindsey

12:14 22 Aug 21

Wonderful computer repair company! The employees are the nicest I've met, and they do an excellent job fixing computers.

Brian Swanigan

05:00 11 Aug 21

Thor isn't lying. His employees are some of the nicest young people around. Highly recommend.

Lee

00:13 28 Jul 21

Corby spent time with getting my printer up and running. He was patient with all my whining and complaining. He kept his good humor and kept me from becoming over stressed I discovered it is easier to give him control on the Schrock desk and let him take charge.

R Michael Brenneman

20:50 19 Jul 21

I had a printer problem with my network printer. after 4 hours of frustration, I called SCHROCK PAPILLION for assistance. Trenton came to my rescue. After 1 hr and 45 minutes he found that one channel of the network switch was not working. I was able to change the printer to a different channel and he reconfigured the printer and everything worked. I believe that the 11 hour power outage last week along with a spike when the power came on, was the culprit. KUDOS to Trenton for his assistance.Mike Brenneman

Lyn O'Hearn

20:46 12 Jul 21

I called Schrock Innovations today because my computer locked up on me and the screen went black. I need my computer for a job interview on Zoom tomorrow and was in a panic. I spoke with Korby by phone and he talked me through removing the battery in my computer and restarting it. When that didn't work, he recommended that I bring it in to be looked at. He met me at the door and when he powered up my laptop, of course it powered up correctly. He explained what had probably happened and helped me walk through what I would need to do tomorrow for my call. We also talked about upgrading my system (as my laptop is old and out of date) and he presented several options.I am SO appreciative of his help today! He was calm. kind, and informative and helped me to feel ready for my call tomorrow. I will definitely be calling Schrock, and probably asking for Korby, later this summer/early Fall, when I am ready to upgrade.Thank you for having such great employees who are willing to help someone over the phone first, and have such great Customer Service! Five stars for Korby!! Thank you!

Christopher Mortensen

17:06 27 Jun 21

Bought new components for a high end build but didn’t have the time to piece it together, super impressed with the knowledge and service provided by Corby. Great experience

Deborah F

18:25 13 Jun 21

Best quality, value and staff....Best in the Midwest !!!Wishing they will expand to South Dakota...

Virginia Hobbs

23:01 08 Jun 21

My first experience working with Corby, so polite, good listener, understood my problem and very efficiently corrected it. I would definately return to Schrock! We purchased their Christmas Special Computer in 2014. With their assistance I am still able to use this computer!!! It's definately not a "box store" computer as Thor would say!

george mance

21:25 18 May 21

Corby, at Schrock Papillion, was very helpful in clearing out continuous, unwanted Google advertising notifications and resetting my computer to operate at its best. He responded patiently and knowledgably to my lack of computer skills and provided an easy, at home app I can now use for any future problem reviews. I always recommend Schrock to anyone needing computer service. Thank you, Corby

Lauren Carnes

00:06 25 Apr 21

Schlock innovations fixed my laptop for free and made suggestions on how to make it work smoother. The workers were so kind and helpful. highly recommend coming to get your laptop fixed here!

Vivian Gregory

18:24 06 Apr 21

I have had all my computer work done by Schrock since they built my computer six years ago. They have always been very responsive and helpful. This particular call was supported by Gabriel. Everyone at Schrock is very helpful, but I particularly enjoy working with Gabriel. He is always very professional and gets the problem solved or points me in the right direction if it's not a computer setting problem. This visit turned out to be a problem with the printer itself and not due to computer settings.I would recommend Schrock Innovations to anyone wanting a good computer built and good service afterwards.

Quixcks

21:00 04 Feb 21

I stopped by at Schrock innovations in Papillion and had jeff look over my computer after my water cooler wasn’t working, Jeff worked on my computer for only just one night and had already replaced it with a new nice air cooler for the time being for really cheap! He had been helpful the entire time even after returning it to me I had an issue with a storage device and he came over and helped me with it. Honestly Jeff did an amazing job on the cable management and did everything perfectly he deserves 10/10 for all the help he gave to me! Definitely if i have issues in the future I’m going back there and having them help me.

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249 Olson Drive, Suite 101, Papillion, NE - 68046

402.884.0880

papillionsupport@schrockinnovations.com

Monday-Saturday: 10am-8pm
Sunday: Noon-5pm

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