Nebraska and Iowa'S #1 VOTED COMPUTER REPAIR COMPANY

Computer Repair in WEST DES MOINES, IA

9500 University Ave. Suite 2104 West Des Moines, IA 50266

Where to find us?

our team

Our services Price
PC repair 1st hour free with promo code. $140/hour
Mac repair 1st hour free with promo code. $140/hour
Laptop repair 1st hour free with promo code. $140/hour
Hard drive data recovery 1st hour free with promo code. $140/hour
Data recovery Free evaluation. Starts at $400.
Preventative Maintenance $95
Sophos Endpoint Antivirus One time sign up $75 Mobile and $160 PC. Yearly $75

Need a computer store or computer repair in Des Moines, IA?

Schrock provides all your Des Moines computer repair needs and much more. From computer repair and data recovery to new computer builds, our computer repair technicians have you covered.

Computer repair is a passion for the technicians at Schrock Innovations. We know your time is valuable and you need your technology fixed right the first time.

We are proud to be a leader in Des Moines computer repair. We focus on making your technology work for you.

If you have never visited a Schrock Service Center before, we would be thrilled to meet you and earn your trust.

our des moines office

We even offer free pick-up and drop off!

We solve technology problems the right way, every time, with no annoying appointments or complex pricing schemes.

Solving tech problems is what we do and we love it!

Schrock repairs all makes and models of computers, laptops, all-in-ones, and Apple computers.

We do our best to make your life easy by offering in-shop, on-site, and Internet-based support through the  Schrock Desk.

Stop in today for all your computer repair and data recovery needs.

fixing computers

David Nolte
David Nolte
17:14 16 Jan 23
i worked with their business to consider repairing my 6 yr old tower. as they got into it, we had issues with it. working with Chris and Brandon with the new purchase getting information transferred, as well as updated hardware and their support for the little things you would encounter.would highly recommend.
Kristen Newton
Kristen Newton
23:22 28 Dec 22
Brandon at the Des Moines Store Worked with me will over an hour to get all 3 of my email accounts on the same page.This is a new computer (I got from the Papillion store) and I'm still working out normal new computer problems. I couldn't have done it without Brandon. He was patient as I fumbled to explain. Knowledgeable in solving my problems. This is the best support staff I've ever delt with and the nicest. Thank you for everything.
Kaye Gifford
Kaye Gifford
16:32 17 Dec 22
Brandon was great! As a first-time customer the experience of purchasing a new laptop for my requirements was very easy. Brandon worked hard to get the laptop ready for me and then he took the time to explain all of the setup. He was very patient!! I would definitely recommend Schrock Innovations Des Moines. Thanks Brandon!!!
Jack Olson
Jack Olson
23:41 27 Sep 22
Very personable and knowledgeable. I actually had the privilege of speaking to Thor himself.
Kara Hoegh
Kara Hoegh
18:31 07 Jun 22
Definitely recommend! Great customer service, super friendly and knowledgeable. I went in and they fixed my external hard drive super quickly and at a great cost. Definitely come here for repairs and friendly service!!!
Paul Mears
Paul Mears
14:17 01 May 22
Fantastic service. Very prompt and helpful. I will buy my next laptop from them.
Sandy
Sandy
15:04 28 Jan 22
These 2 guys who work here are not only very knowledgeable, but sweet as well. As a first time customer I wasn't even charged. My laptop was no longer charging and they figured it out, granted it was there a few days, but they explained the issue and didn't charge me for their time! Pretty awesome, I'd say!!!
Dave Kair
Dave Kair
16:58 25 Jan 22
Ryan was great. He made the extra effort to work with me when there were issues recovering data from my messed up hard drive. Ryan also explained everything to me as well. Great customer service.
Nancy Rhines
Nancy Rhines
16:11 21 Jan 22
Wanted to work with Shrock Innovations as I initially learned of their services through a local radio program. When I called and then visited the office shortly thereafter, staff talked of their services and generously spent time with me. Later I determined I wanted to use the anti-virus protection program, Sophos. All my devices are now protected through Shrock. Ryan SanDiego provided prompt attention to quickly accomplishing the services I needed. Thank you, Ryan.
George Mosby
George Mosby
23:47 29 Dec 21
Clean store..knowledgeable people.Can't wait to fire up my new holiday desktop!!
Gale Griess
Gale Griess
20:06 23 Dec 21
Great service, although somewhat expensive.Installed a new upgrade to out Microsoft program and consequently lost all files I had set up on my phone.They could not help with that problem.Schrock does excellent and quick service, but could be more customer service minded when dealing with the older generation who sometimes don’t understand the issues.Need a full time knowledgeable receptionist.Gt
Eric Armstrong
Eric Armstrong
17:56 16 Nov 21
The way Schrock does business I won't be back. Too many up sales. Under staffed. Less computer than they claim. Open source software. Just what I would expect from Nebraska. Expensive for what you get. Don't believe the radio show. A lot of hidden fees. No specs on the hardware. 20 percent restocking fee on returns. Just terrible.
james pearson
james pearson
00:16 28 Oct 21
I must tell you about the technician who worked on our computer. His name is Ryan & I can't say enough good things about this young man. Very professional and always willing to help. He spent so much time with us to get our computer working properly with the new Windows 11 update & even came to our home to get things working properly. He deserves a very big raise & I hope Schrock Innovations appreciates the qualities Ryan has. I know of no other company that would take the time he has making sure everything was working the way it should. At no time did Ryan act like he was in a hurry and very concerned that everything was working the way it should. Mr. Schrock you should be extremely happy to have him as an employee. He is worth his weight in gold. A BIG THANK YOU to you Ryan for helping us the way you did.Linda and James Pearson
Susan Beavers
Susan Beavers
20:51 23 Oct 21
Parker responded to my problem promptly and took care of installing antivirus for me. He was very patient with me and it was all taken care of. Thank you very much for such an efficient employee. sue b
Abi g
Abi g
19:14 17 Aug 21
Ryan got my computer working again before I had to head back to college! Incredibly helpful, friendly, and fast service with good communication. Also lovely dog.
Lynda Kauzlarich
Lynda Kauzlarich
18:49 16 Aug 21
Thanks Ryan, you really helped a 66 year old guy who tries fix tech items first. You were super helpful. It was a deep problem. Thanks to Schrock for the new hard drive,
Mary Jane Knapp
Mary Jane Knapp
23:56 28 Jul 21
Ryan was exceptional. We are elderly and live 2 hours south of Des Moines. We had a need to pick up our computer by a certain time in order to avoid going back to get it during rush hour traffic. He stayed late the afternoon we dropped it off to work on it and finished it the next morning to meet our need. We are so satisfied with our experience and Ryan. Thanks!!
Lawson Black
Lawson Black
22:45 24 Jul 21
Both of the two people I worked with were incredibly helpful, efficient and transparent the entire time! They talked me through my issue and answered my questions without making me feel dumb! That's a big deal when it comes to computers and storage! I will recommend them completely to anyone that has an issue. Thank you, Ryan!Bonus -- the friendliest Greyhound Porsche was there, which made the experience even better.
Dave Mattern
Dave Mattern
21:15 01 May 21
My computer was fixed and all information was able to be retrieved and placed on a solid state drive. However, when I got my computer back in the time promised, I couldn't get into my files. I called Ryan and he was a Godsend and he took the time (hours) and went through the system with me and thoroughly set up my computer in a way that was easily understood, all over the phone! He was AMAZING and I can't thank him enough for his expertise and patient way with me. I will give him and Schrock 10 stars!!!
More reviews
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9500 University Ave. Suite 2104, West Des Moines, IA 50266

515.695.0244
desmoines@schrockinnovations.com

Monday-Saturday: 10am-8:00pm
Sunday: 12:00pm-5:00pm
Lincoln Service Center
Address :
7501 S 15th Street,
Suite G
Lincoln, NE - 68512

Open:
Monday-Saturday 10am-8pm
Sunday Noon-5pm

Tel : (402) 423-9595
Omaha Service Center
Address :
16909 Burke St,
Suite 129
Omaha, NE - 68118

Open:
Monday-Saturday 10am-8pm
Sunday Noon-5pm

Tel : (402) 934-9423
Papillion Service Center
Address :
249 Olson Drive,
Suite 101
Papillion, NE - 68046

Open:
Monday-Saturday 10am-8pm
Sunday Noon-5pm

Tel : (402) 884-0880
Des Moines Service Center
Address :
9500 University Ave.
Suite 2104
West Des Moines, IA - 50266

Open:
Monday-Saturday 10am-6pm
Sunday Noon-5pm

Tel : (515) 695-0244
Schrock Innovations, Inc. BBB Business Review

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