NEBRASKA'S #1 VOTED COMPUTER REPAIR COMPANY

Computer Repair in Omaha, NE

16909 Burke St. Suite 129 Omaha, NE 68118

Award Winning for Omaha Computer Repair Services

Schrock Innovations’ Omaha Computer Repair Service Center was established in 2006.  The Omaha Service Center is equipped with 40 bench spots and a full service data recovery lab that provides services to our other locations when needed.

Some of Omaha’s best computer repair technicians work in the Omaha Computer Repair Service Center.  In fact, we have been recognized as the Best of Omaha, The SBA Small Business of the Year, as well as the Omaha World Herald People’s Choice.

With same-day to next-day PC and Mac repairs and a convenient West-Omaha location, the Omaha Service Center is our fastest growing location.

Our servicesPrice
PC repair1st hour free with promo code. $119/hour
Apple repair1st hour free with promo code. $119/hour
Laptop repair1st hour free with promo code. $119/hour
Hard Drive Data RecoveryFree evaluation. Starts at $400/hour
Data recoveryFree evaluation. Starts at $400.
Preventative Maintenance Checkup$95
Sophos Endpoint AntivirusOne time sign up $90. Yearly $69.99

Stop in today for all your computer repair and data recovery needs.

Computer Repair Schrock Innovations
3.3
Based on 33 reviews
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Jeffrey Micek
Jeffrey Micek
21:34 16 Sep 21
Service Service Service. Jeff at the Village Point location is very helpful and patient. He maintains his... professionalism even when I'm struggling with the simplest tasks. His knowledge and ability to help are huge. The remote session made it easy for him to make the changes needed and get me on my way Thanks!read more
Elsie Burklund
Elsie Burklund
00:44 10 Sep 21
Jeff did a good job helping me get my printer back connected to my computer. It was not printing and he helped solve... the problem. Jeff was very helpful. I appreciate the Schrock Desk immensely.read more
Richard Thayer
Richard Thayer
21:07 07 Sep 21
I had Schrock (Jeff) download data from work computer to my new personal computer and separate out the two emails. Work... was done timely and correct and a couple of follow up questions were answered by connecting remotely to my machine and showing me what I needed to do.I appreciate the quality and integrity shownread more
Paul Davis
Paul Davis
17:00 03 Sep 21
had trouble getting into quickbooks account. technician Jeff was very very very good at his profession in getting our... account up and running. i want to commend him HIGHLY !! We are so glad to be a part of the Schrock Family. we refer you often to everyone.read more
john obermiller
john obermiller
20:33 30 Aug 21
Printer setup went fast without a hitch. had another problem that the PC was not seeing my F drive. He took care of... that problem quickly -- as dust got on the connections.read more
Joan Fetter
Joan Fetter
18:03 30 Aug 21
Jeff Snyder was person who worked on my computer; very professional/helpful/pleasant/knowledgable. Thank you for... sending him. j fetterread more
jan andersen
jan andersen
22:20 20 Aug 21
Jeff is an excellent person to work with. He explained everything. We were very pleased with him extra time explaining... things to us. We'll be back!read more
Terri James
Terri James
23:47 31 Jul 21
My MIL had a virus on her computer, we were able to take it to Schrock, and they got it all cleaned up for her. They... were great to work with!read more
Mike Honcho
Mike Honcho
04:52 26 Jul 21
i have an excellent Dell laptop. but its old. basically needed a new screen and tlc. not only did they do exactly what... i needed but their communication over the phone in regards to customer service.read more
Thomas Morrison
Thomas Morrison
12:57 25 Jul 21
Schrock did a great job helping my parents with purchasing a new laptop. The Schrock desk tech support has been... outstanding in fixing and maintaining their computer.read more
Jim Bunch
Jim Bunch
17:09 22 Jul 21
I've used the Lincoln location for several years for both my personal laptop servicing and our Knights of Columbus... laptop. This is a business that gives you personal service and communicates with you, timely and effectively. When my DriveAdvisor notified me that my hard drive was not at 100 percent I also received a phone call as soon as they opened that morning. I just hope it holds on until the holiday special because I don't want to simply replace it because the computer is at least five years old.read more
Mark Chitwood
Mark Chitwood
13:45 22 Jul 21
Great service - good price. We have used them a couple of times and have been very satisfied.
Jeff Vanderbilt
Jeff Vanderbilt
21:11 21 Jul 21
Visited Schrock Innovation on two occasions. Both visits resulted in great results. I would highly recommend them.
sarah barth
sarah barth
21:09 21 Jul 21
Good customer service.
Edie Horwath
Edie Horwath
19:19 18 Jul 21
called today and talked jeff to help fix my email account. He was verypatient and even contacted att for me to... straighten it out. excellent servicethank youread more
Thomas Meola
Thomas Meola
00:02 12 Jul 21
I needed a very small screw to secure an SSD to a motherboard. Motherboard apparently didn't come with the appropriate... screw. Out of desperation I called Scheock and asked if they had any small screws for sale. They advised me to stop by and when I did, opened up a drawer with thousands of different screws. I offered to pay and they waived me off. I wasn't a customer never bought anything from them and they gave me what I needed for free.Much appreciated.read more
William Neely
William Neely
19:06 20 Jun 21
Jeff provided excellent service and answered all of my questions. I highly recommend Schrock for anyone needing... computer help.read more
John Heinicke
John Heinicke
21:37 09 Jun 21
Jeff came over to set up my system. Outstanding service. Made it so easy even I can do it now. Thank you Jeff.
KT
KT
03:39 06 Jun 21
I have been a customer for about 4 years. As a Senior citizen, I like that I am not nickle and dimed to death when I... have questions not requiring more than a few minutes on the phone or a short visit to the service center for a simple push of a few buttons for them. I have never been charged for this. That is what keeps me as your customer.For this latest problem, the initial diagnoses did not fix the problem, but the laptop was seven years old. Jeff was patient, answered my questions, and got a new system set up within a day. He made a special trip 40 minutes outside of Omaha to get the system internet connected and certain programs reinstalled late on a Saturday night. It shows that he cares about his Senior customers, most of whom are not techno geeks. which was greatly appreciated. He certainly went above and beyond.Thor, it may be worth considering Schrock having classes for Seniors. I know of several Seniors that would be in attendance. Thank you all.read more
donovan peterson
donovan peterson
20:01 22 Apr 21
Jeff came out, on-time, and helped us with several Windows 10 upgrades and resolved all associated issues. Jeff is... very professional and helpful on all computer related issues. We also decided to get the "Schrock Safe Upgrade to help with the upcoming 21H1 and 21H2 upgrades.This is the first time we have used the Schrock onsite and we will definitely do this again. It is very high quality without having to take the computer in. Jeff is great representative for Schrock. You can depend on Jeff to solve your computer problems.read more
Susan H
Susan H
17:01 22 Apr 21
Jeffrey Snyder worked for more than 1/2 hour to solve my problem.He was polite, happy and competent in his... solution.Thank you for hiring a great associate when there are so manypositions available with other companies.Great hire! Thank you, Jeff.S. Hohmanread more
AK4NE Huskers
AK4NE Huskers
20:53 18 Apr 21
We need more people like Jeff from Schrock Innovations! I called him from Alaska and detailed the issues my elderly... parents in Omaha were having with their computer. He drove to their house and picked it up, communicated frequently with me about the issues, repaired it, and installed software to prevent scammers from getting into their computer again (all in less than 24 hours!). I couldn’t be more grateful for all of his efforts. Highly recommend!read more
Michael Beffa
Michael Beffa
21:48 24 Feb 21
I am still trying to get Schrock to fix the computer I bought at the store by Village point. It was bought in July... 2020. After taking the computer into the store 7/10, 7/30 when a PSU part was replaced, and now again in February and being told that it was a programing issue I still cannot get the machine to boot up without turning it off and restarting everything. There obviously is a part that needs to replaced. I don't know what it will take to get it fixed.read more
Tess Cheney
Tess Cheney
20:13 08 Feb 21
If I could give them a 0 I would. No help very rude . They wouldn't work with us. They told us there was no fixing the... computer that we had to get a new one and then when we came in that wasn't true either. The kept creating a new story every time we asked them questions. Would let us use our Maintenance coupon. Even those thats what we bought it for. I would never ever go back to them or recommend anybody to go there.read more
Vicki C
Vicki C
20:44 28 Jul 20
Haven't visited yet. But have used the Lincoln center many times over the years with great service.
Phil Leichliter
Phil Leichliter
18:26 08 Apr 20
I bought a computer from Schrock Innovations on Friday, and it was totally customized and ready for me Saturday... morning! No one tried to "upsell me" on equipment or peripherals that I don't want although they made some good suggestions. Then, I had an on-line service with a Tech named "John" who was outstanding! Got my Office 365/Outlook etc rolling in minutes, and there was NO extra charge! He told me it was all part of the start-up for a new computer. I also had the pleasure of visiting with the owner for a few minutes; it's no wonder Schrock Innovations is voted #1! I'll be shopping here again and again for my small business!read more
mickey Anderson
mickey Anderson
22:47 07 Apr 20
Working with Gabriel he was able to get my printer set up to work again. He was great to work with and very supportive... in working with me to get it going. Thanks much for his help and expertise.read more
Dean Karloff
Dean Karloff
21:06 06 Apr 20
Gabriel was very patient with me and helped me correct my computer problem. He was very knowledgeable about the whole... situation. He has enough of a sense of humor to guide a very inexperienced 81 year old senior citizen through to the solution .In my book, HE'S A KEEPER. Thanks, Gabriel.read more
Donna Masloski
Donna Masloski
22:19 21 Mar 20
I could not sign into my email account and my husband and I called and spoke to Parker and he helped us right away and... fixed the problem. We really appreciate his wonderful help and his great attitude on the phone. Again, he gave us quick and wonderful help.read more
Lynn Sornsen
Lynn Sornsen
01:19 27 Feb 20
Brian came over to my house and fixed my problem. He was the best tech I've ever had over to my house. Give this man a... raise!!! The problem is all was all on cox's end and i look forward to getting to complain to them tomorrow for their horrible service. Thank you for being so great!read more
Joyce Burnison
Joyce Burnison
22:58 17 Feb 20
#1) 2-17-2020: Today's service was great! I am not certain what he did today, but when I called into Schrock this... afternoon, he diagnosed that there was a problem in MSWord. He found a "last year's version" of something to install that allowed the computer to respond properly. Thanks for getting us back up and running after fighting this for over a year. #2) We had just spent $213.99 on 2-5-2020 Invoice # 34127 ...and thought we would be able to type in MS Word when we got it back. It was too bad that after our computer spent a week at Schrock our expectation was that the updgrade from Windows 7 to Windows 10 would correct a problem that occured every time when trying to type in a simple MS Word document = slow slow slow recovery to get the cursor back after typing a couple of words. #2.2) Maybe the lesson we learned in this month long effort is to be more explicit on what was not acting properly, (rather than assuming that the windows 10 upgrade would be the fix for all of the challenges we were facing. ...As evidently, the problem fixed today had nothing to do with Windows 7 or Windows 10. upgrade. Again Thanks. I did not catch the name of who assisted me, but he met our needs in a prompt and courteous manner. Kevin & Joyce Burnison.read more
Susan Adams
Susan Adams
22:12 04 Feb 20
I have had another excellent customer service experience with Schrock!Brian, the associate who helped me, was... knowledgeable and patient with my questions. He offered explanations and suggestions that were easy to follow. I felt he genuinely cared about finding a resolution to the challenge I was having. Perfect combination of expertise and caring! I'm looking forward to following up on his suggestions. I recommend Schrock highly!read more
Carol Hester
Carol Hester
20:36 04 Feb 20
My secure updater was not working properly and John logged in and fixed the problem in no time. I appreciate his quick... response to fix it and his friendly response to my questions. I'm definitely not a computer guru - great service!!!!read more
Kenneth dirksen
Kenneth dirksen
22:39 20 Jan 20
Gabriel Did an outstanding job working with me to restore connection to my printer over the network. Thank you for your... patience and time to accomplish this task.read more
Dean Vogel
Dean Vogel
18:46 06 Jan 20
I had my computer upgraded to windows 10 and cleaned it up. Gabriel helped me out with with all my problems, much... appreciated. will recommed Schrock to my friends.read more
Lindsey W
Lindsey W
18:09 21 Dec 19
Schrock Innovations has been extremely helpful in fixing my computer! It was broken and they replaced the part very... quickly, and it has been working very well ever since! Gabe was super helpful in identifying the problem and getting it all fixed up! Thanks Gabe!read more
Sarah Tucker
Sarah Tucker
23:21 19 Nov 19
For a few years now, I have been using the services of Schrock innovations.Last night, I had difficulty installing the... new update for my windows 10.After five tries, I called Schrock located in Village Pointe.The technician who answered is named Chase and he immediately was able to help me successfully install the update.Thanks to Schrock for hiring such competent people!read more
Dean Carstensen
Dean Carstensen
15:47 10 Oct 19
Schrock Innovations is a great computer company - 5 STARS. I have recently purchased two Venture desktop computers. ... (One for our church and one for our home.) Fantastic machines.Thor's staff have helped me a lot with migrating software and email from the old computers to the new ones. A special "shout out" to Gabriel. He has been my main contact from Schrock. He solved many problems for me. Thanks also to Brian and Kyle for their expertise.read more
Blake Hall
Blake Hall
14:00 24 Jul 19
I brought my "fleet" of Apple products to this team to have Symantec Endpoint installed. They were great help and after... several weeks all my devices are still working glitch free. I feel better after getting protected and using folks that have knowledge. I enjoy the radio show weekly as well and get a bunch of pointers and training so I can operate my devices effectively.read more
Danine G
Danine G
12:41 23 Jul 19
I have been listening to the radio show for years. The information is helpful and informative. Stopped in the Omaha... service center after purchasing the second generation tablet and it was having some problems with the home screen. The techs were friendly and helpful in diagnosing the issue.read more
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16909 Burke St. Suite 129, Omaha, NE – 68118

402.934.9423
omahasupport@schrockinnovations.com

Monday-Saturday: 10am-8pm
Sunday: Noon-5pm

Lincoln Service Center
Address :
7501 S 15th Street,
Suite G
Lincoln, NE - 68512

Open:
Monday-Saturday 10am-8pm
Sunday Noon-5pm

Tel : (402) 423-9595
Omaha Service Center
Address :
16909 Burke St,
Suite 129
Omaha, NE - 68118

Open:
Monday-Saturday 10am-8pm
Sunday Noon-5pm

Tel : (402) 934-9423
Papillion Service Center
Address :
249 Olson Drive,
Suite 101
Papillion, NE - 68046

Open:
Monday-Saturday 10am-8pm
Sunday Noon-5pm

Tel : (402) 884-0880
Des Moines Service Center
Address :
9500 University Ave.
Suite 2104
West Des Moines, IA - 50266

Open:
Monday-Saturday 10am-6pm
Sunday Closed

Tel : (515) 695-0244

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