Schrock Innovations has added a Class 100 flow bench to our Data Recovery Center to help dramatically reduce the cost of the most advanced data recovery procedures. Only about 10% of data recovery situations involving hard drives require an engineer to actually open the hard drive and replace a damaged or defective component. However, thatContinue reading »
More than 100 people turned out for the grand opening and nearly all of them brought computers in for a discounted Preventative Maintenance Checkup.
The Omaha staff did a great job making everyone feel welcome, processing in the computers and making sure everyone got a helping from the Lovely Kimberly’s amazing cookie buffet.
In fact, 11 days later – after the glow of the grand opening had completely passed, our bench is STILL full with an average of 11 computers coming through the service center every day.
What is New in the Omaha Service Center?
In 2008 Schrock built a state-of-the-art Service Center in Lincoln, NE. The new Omaha Service Center applies the lessons learned from that build out to create the most efficient, customer friendly design possible.
For example, Schrock’s Omaha Service Center features full-height walls to help reduce echo, a shortened walking distance between the front desk to the door, and a much larger tech bay.
The new configuration allows Schrock technicians to work on 40 computers simultaneously, as opposed to Lincoln’s 26.
Where is the Omaha Service Center?
Schrock Innovations Omaha Service Center is located at 16909 Burke Street, STE 129 in Omaha, NE 68118. You can reach the service center by phone at 934-9423.Continue reading »
We have done a LOT of work for Animal’s computers over the past few months and no matter what he sounds like on the air, he is one of the most good-hearted, caring person that I know. Tim is a true tech lover and he and I would talk for hours about the latest cameras and audio technology if the boss wasn’t around to break it up.Continue reading »
Schrock Innovations Computer Company was mentioned on the KFRX morning show today. Over the past few months I have had the opportunity to get to know the KFRX staff and their show is awesome. I have a special appreciation for the talent required to pull off a morning show, and after you listen to howContinue reading »
In the Money section of today’s Omaha World Herald Schrock Innovations was featured as a “business makeover”. After our recent improvements to our Lincoln Service Center, our Omaha location is paling in comparison and I know we need to do something about it.
We have a set of plans in place for it, but when Stephanie Monge offered me the opportunity to sit down with not just one, but a team of consultants about our plans I could not pass it up. Here is the article as it appeared in the paper today:Continue reading »
Computer Renaissance customers have 90 days to contact Schrock Innovations for a complementary tune up and a full 1 year Schrock Innovations warranty.Continue reading »
Mark Gardener call Schrock Innovations to come to his home to fix his computer. After the initial visit,l so other issues came up that required a follow-up visit.
When Schrock Innovations says you have a warranty, you have a warranty. That is what Mark Gardener found when Eric came to his home for a follow up visit. Mark wanted to pay Eric for his time, but Eric refused.
Here is the letter Mark sent praising Eric’s outstanding customer service:Continue reading »
Unless you have been living under a rock you know that Ty’s Team with Extreme Makeover Home Edition is replacing a home in Havlock this week.
What you may not know is that the technology required to coordinate the estimated 1,500 needed volunteers is also being provided by Schrock Innovations.
The Home Builder’s Association of Lincoln (HBAL) called Schrock Innovations in early October about Project 411 – the code name for the planned renovation of the Machacek family home.
It was estimated that the build team would need more than 1,500 volunteers to complete the build within the one-week time frame, and HBAL needed an easy way to coordinate the schedules, skills, and abilities of the volunteers involved.Continue reading »
Schrock Innovations donated several copies of the latest version of our Maintenance Checkup Home Edition software to the Christ Schools’ Taste of Italy Dinner and Auction.
The funds raised at the event are used to provide numerous instructional assets like books, computers, and general supplies for the students.
Here is the thank you letter they sent to our Omaha Service Center:Continue reading »