Mark Gardener Praises Schrock Innovations Field Technician

Mark Gardener call Schrock Innovations to come to his home to fix his computer. After the initial visit,l so other issues came up that required a follow-up visit.

When Schrock Innovations says you have a warranty, you have a warranty. That is what Mark Gardener found when Eric came to his home for a follow up visit. Mark wanted to pay Eric for his time, but Eric refused.

Here is the letter Mark sent praising Eric’s outstanding customer service:

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