Mark Gardener call Schrock Innovations to come to his home to fix his computer. After the initial visit,l so other issues came up that required a follow-up visit.
When Schrock Innovations says you have a warranty, you have a warranty. That is what Mark Gardener found when Eric came to his home for a follow up visit. Mark wanted to pay Eric for his time, but Eric refused.
Here is the letter Mark sent praising Eric’s outstanding customer service:Continue reading »