Radio Show Impresses Customer

On Saturday and Sunday mornings, Thor Schrock hits the radio waves to bring you the latest technology news and answers live phone calls from listeners to give them the computer help they need. One customer, Sue, had this to say: We took our computer to the Schrock shop in Omaha and were pleased to find

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It’s the Small Things

This contest, rewarding a random customer who has written a review for us, has given us a chance to take a peek at some of the small things we do to make our customers happy. We had Bill’s computer checked in. We never actually did a repair for him but that didn’t stop him from

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Positive Review and a Recommendation

Charlene bought a 2012 Holiday Special computer this last holiday season and had some positive feedback about her experience. She even went out of her way to make a good recommendation. Charlene writes: I have been really happy with the service we have received from Schrock. We have purchased 2 desktops and a laptop from

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Honest Service

This is the type of feedback we love to hear. Jerry C. checked his computer in last year for a maintenance checkup and he had this to say about his experience: Thor, My following comment, in essence, is to report the honesty of service I received at the Village Pointe location. I have done the

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Cheery Employee Solves Problem

Hannah, an employee from our Omaha service center, solved a problem with a customer’s desktop icons in her usual cheery manner and the customer was so impressed he wrote us this letter: About a year or so ago I purchased an X6 with solid state drive and have never experienced a problem until today. I

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Client Impressed By Modular PC

Bob Willey recently purchased a brand new modular PC from Schrock Innovations. He was so impressed by his experience that he wrote us saying: A big thank you to you and Chris. A lot of people will hear about how everyone at Shrock went above and beyond to ensure that my purchase of my modular

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